- Description
- Specifications
- Assembly & Care
- Materials
- Forever Redwood — Returns/Refund & Warranty Policy
- Forever Redwood - Shipping Policy
The L.A. Modern Redwood Pergola is an urban-chic favorite engineered for sophisticated seclusion and clean, architectural luxury. Designed with a modern, squared-off silhouette, it integrates seamlessly into contemporary landscaping, pool decks, and modern patios. Configure your layout with custom privacy panels and modular shade outfittings to create a tailored, secure outdoor sanctuary built to your exact specifications.
Every pergola is treated as an individual architectural project. You do not need to finalize every measurement before ordering: submit your preliminary footprint, and an in-house architect or engineer will be assigned to your build at no extra cost. We provide detailed design drawings and unlimited revisions until your layout, post locations, and proportions are dialed in—fabrication begins only after you approve the final drawings.
-
Urban Modern Silhouette: Sleek, minimalist lines replace traditional ornate details to perfectly complement contemporary homes and luxury outdoor living spaces.
-
Modular Privacy System: Compatible with custom L.A. Modern privacy panels and dividers to create private, sheltered outdoor rooms.
-
Overbuilt Heavy-Timber Construction: Handcrafted with extra-thick, solid California timber and heavy-duty steel hardware. Never built with plastic, vinyl, plywood, or glue.
-
Decade-Spanning Natural Durability: California Redwood naturally resists insect damage, rot, and severe weather without chemical pressure-treatments.
-
Shop-Built Dry Fit Guarantee: Fully hand-built, pre-drilled, finely sanded, sealed, and test-assembled in the shop before being match-marked and packed for straightforward field installation.
-
Custom Accessory Integration: Easily pre-engineered for flush-mounted electrical wiring chases, ceiling fans, outdoor TV mounts, shade canopies, and perimeter curtain rods.
Questions or custom specifications? Download the free guide, "Everything You Wanted to Know About Pergolas", for complete sizing and site-readiness FAQs, or contact our support team for personalized assistance.
-
Product Style: L.A. Modern Timber Pergola
-
Timber Construction: Solid, oversized California Redwood or Douglas-Fir heavy timber framing
-
Permit & Engineering Support: Detailed structural drawings and dimensions provided prior to construction for local building permits and approvals
-
Roof Architecture: Modern horizontal shade rafters and purlins with squared profiles; compatible with integrated rain guard systems
-
Structural Hardware: Zinc-coated structural bolts included standard; optional 316 marine-grade stainless steel assemblies available for coastal or high-humidity regions
-
Post Heights & Base Anchoring: Standard and custom post heights; compatible with surface anchoring for concrete patios, deck framing, or direct in-ground post burial
-
Integrated Modern Add-Ons & Outfittings:
-
L.A. Modern horizontal or vertical privacy panels (customizable quantities)
-
Structural ceiling fan mounting blocks
-
Flat-screen TV backer plates and mounting bases
-
Integrated accessory ledges and modular shelving
-
Concealed electrical wiring trim kits
-
Heavy-duty curtain rods and stainless steel drapery hangers
-
Retractable fabric shade canopies
-
Polycarbonate or timber rain guards
-
-
Protective Finishes: Available in transparent premium sealant, exterior stains, or unfinished timber
Assembly Options
-
DIY Installation: Moderately sized structures (up to 400 sq. ft.) can be completed by a capable homeowner crew. A minimum of 3 people is recommended. Components arrive finely sanded, sealed, pre-drilled, and match-marked with custom step-by-step instructions and all structural hardware included.
-
Nationwide White-Glove Installation: Turn-key on-site assembly and structural anchoring services are available across all 50 states. Professional crews manage unpacking, hoisting, surface anchoring, and outfitting details (such as rain guards or curtain rods). White-Glove installation typically costs between 25% and 45% of the structure total.
Assembly Instructions:
Care & Maintenance
-
10–40 Year Durability: Built to endure 10 to 40+ years outdoors without required maintenance, even in extreme year-round weather conditions.
-
Natural Silver Patina: Left unsealed or weathered over time, the wood naturally transitions into an organic, silvery-gray patina. This oxidation is superficial (less than 1/64" deep) and does not indicate structural decay.
-
Refinishing: To maintain the rich, original timber tone, reapply an exterior UV-blocking sealant every 2–3 years depending on direct sunlight exposure.
-
Restorative Forestry Sourced: Handcrafted exclusively from timber grown on company-managed restorative forestlands, ensuring ecological growth and long-term forest health.
-
Wood Grades:
-
Old-Growth Redwood: Dense, knot-free heartwood with industry-leading natural decay resistance.
-
Mature Redwood & Mosaic Mature: High-density timber with a rich concentration of natural protective oils and tannins.
-
California Redwood & Mosaic Redwood: Classic timber balancing exceptional natural rot resistance with distinct architectural grain.
-
Douglas-Fir & Mosaic Douglas-Fir: High-strength, load-bearing architectural timber ideal for inland builds.
-
-
Marine-Grade Hardware: Heavy structural fasteners standard; 316-grade stainless steel post anchors and bolts available to resist salt spray and marine corrosion.
-
Premium Sealants: Factory-applied with deep-penetrating exterior finishes formulated to resist water penetration and UV degradation.
Cancellations & Modifications
-
Standard Orders (Prior to Production): Orders can be modified or canceled free of charge via phone or email before entering production, which typically begins within 5 business days of placement.
-
Standard Orders (After Production Begins): Cancellations and refunds are strictly not accepted once cutting or assembly starts. Every item is custom hand-built to order (specifications include custom dimensions, selected wood grade, and finish options) and cannot be resold.
-
Pergolas, Pavilions, Gazebos & Custom Structures:
-
Design Drawing Approval: Production will not begin until you review and sign off on full engineering shop drawings.
-
Deposit Terms: Custom structures over $10,000 require a 1/3 initial deposit; projects exceeding $100,000 require a 20% initial deposit.
-
Cancellation Fee After Design Start: Once design work and CAD drawings have commenced, 50% of the initial deposit is non-refundable to cover engineering and drafting expenses.
-
Scope Flexibility: You may freely pivot, resize, and revise design details during the drawing process before final approval.
-
Return & Refund Policy
-
No Standard Returns: Due to the custom, made-to-order nature of each piece, Forever Redwood does not accept physical returns or provide general refunds on built items.
-
Satisfaction Guarantee: If an item does not meet expectations upon delivery, contact customer support with photos. Rather than taking back the product, Forever Redwood will work with you to fabricate replacement parts or an entirely new item either free of charge or at a significantly reduced rate.
-
Do Not Refuse Shipments: Customers must accept delivery even if transit damage is suspected. Refusing delivery delays resolution. Signing for the shipment with damage notes and photographing the crates ensures prompt replacement processing.
Transit Damage & Shipping Issues
-
Reporting Protocol: Inspect all packaging upon arrival. If damage is visible, accept the delivery and note "Damage visible, photos taken" directly on the driver’s Bill of Lading (BOL).
-
Internal Protection: Crates and boxes are heavily padded; exterior scuffs rarely penetrate to the wood itself. Customers are advised to unpack the parts for inspection.
-
No-Cost Replacements: If parts are scuffed, broken, or lost in transit, email clear photos to
support@everhavensaunas.com. Forever Redwood will provide matching touch-up kits, ship replacement parts, or build a new unit at zero cost to you.
Wood Decay Warranty Coverage
Every structure includes guaranteed protection against wood decay when sealed with recommended Transparent Premium Sealant (Sikkens Proluxe) or factory exterior stains:
-
Old-Growth Redwood: 30-Year Decay Warranty
-
Mature Redwood & Mosaic Mature Redwood: 20-Year Decay Warranty
-
California Redwood & Mosaic California Redwood: 15-Year Decay Warranty
-
Douglas-Fir & Mosaic Douglas-Fir: 10-Year Decay Warranty
-
Paint & Primer Finishes: Choosing a painted or primed finish cuts the decay warranty period by 50% across all wood types, as moisture trapped behind unmaintained paint seals accelerates microbial decay.
-
Decay Remedies: Any component failing from wood rot during the warranty timeframe is replaced at zero charge. If the entire structure is compromised due to decay, a full replacement is provided at no cost.
Warranty Exclusions & Post-Warranty Support
-
Natural Checking & Minor Cracks: Small seasonal cracks (checks) occur naturally as outdoor timber expands and contracts with shifting temperature and humidity; these do not affect structural performance and are not covered under warranty.
-
Cosmetic Weathering & Finish Aging: Sealants naturally weather, dry out, and turn into an organic silver-gray patina over time. Finish fading is not a defect. Bi-annual maintenance is recommended to maintain color, but is not mandatory to keep the decay warranty active.
-
Lifetime Component Replacements: Products do not need to be discarded if damaged outside the warranty (e.g., puppy chews, mechanical impact, or aging past the warranty limit). Forever Redwood will identify the part from photos and provide affordable, precision-milled replacement pieces for the lifetime of your structure.
Shipping Rates & Origins
-
Origin: All orders ship directly from San Diego, California.
-
Domestic Freight Rates: Shipping costs range from FREE up to 20% of the item cost, calculated based on the total order value and delivery destination. Exact shipping costs are determined in real-time at checkout by entering your destination address.
-
Fully Assembled Delivery Surcharges: Benches and furniture ship in a few easy-to-assemble, match-marked components to keep transit costs down (e.g., an 8 ft Ti Amo bench unassembled is an 8.5′ x 1.5′ x 1.5′ crate weighing 120 lbs). Shipping items fully assembled multiplies packaging size (e.g., an 8.5′ x 3.5′ x 3′ crate weighing 180 lbs) and significantly increases freight charges.
Delivery Methods & Carrier Handling
-
Small Orders (UPS / FedEx Ground):
-
Shipped in heavy-duty double cardboard boxes dropped off directly at your front door.
-
Total shipments may equal hundreds of pounds, but individual boxes will always weigh under 80 lbs for manageable handling.
-
No signature is required by default, and packages can be left on-site upon request.
-
-
Large Orders & Heavy Freight (LTL Carriers):
-
Shipped via nationwide LTL carriers (such as Roadrunner Transportation) using dedicated box trucks with hydraulic liftgates.
-
The carrier lowers the crated shipment directly onto your driveway or curb where the truck can safely reach.
-
Driveway Extension: Drivers are not obligated to carry freight to backyards; however, if your driveway extends to the backyard, drivers can often maneuver the pallet jack further back if coordinated directly upon arrival.
-
-
Apartments & Restricted Access Buildings: If receiving wooden crates is difficult at your building or facility, notify us in advance. For most non-oversized orders, shipments can be separated into double-padded individual boxes instead of palletized crates.
-
Unpacking Large Crates: Boxes inside the crate weigh under 80 lbs. To unload, simply unscrew one side of the crate using a power drill (or pry open with a crowbar), cut the banding, and carry the individual padded boxes inside.
Delivery Appointments & Scheduling
-
Tracking Notification: Full tracking information is emailed the business day following shipment.
-
4-Hour Delivery Window: For large crated freight, the regional terminal will call you once the shipment arrives to schedule an appointment within a standard 4-hour window.
-
Carrier Holding Period: Carrier contracts allow holding shipments at the regional terminal for up to 5 business days, allowing you to select the most convenient delivery date.
-
Signature & Unattended Drops: While someone should ideally be present to verify external crate condition, unattended deliveries are permitted. Depending on the carrier assigned, you may need to fax or electronically sign a waiver authorizing drop-off without anyone present.
Shipping Transit Damage & Guarantees
-
100% In-Transit Insurance: All shipments are fully insured against transit damage. Less than 0.5% of shipments experience carrier damage.
-
Inspection Best Practice: If visible package damage is observed, note it directly on the delivery receipt with the driver. However, even if damage is noticed after delivery, your items are fully covered.
-
Free Replacements: Damaged or missing pieces will be replaced at no cost. Replacement components typically take 1 to 2 weeks to fabricate and dispatch depending on seasonal volume.
-
Delayed Unboxing / Spring Storage: Orders left unopened for extended periods (such as winter storage in a shed or carriage house) remain protected. If any missing parts or hidden issues are found once opened, notify customer service for resolution.
Regional Delivery & White-Glove Installation
-
On-Site Setup Availability: Full delivery and on-site assembly services are available throughout California, Nevada, and Arizona.
-
Nationwide Large Orders: On-site assembly teams can travel outside primary states for large orders if scheduled with sufficient lead time. Custom installation fees vary based on structure size and job site location.
Eco-Friendly Packaging & Crating
-
Sustainable Shop Scraps: Crates and pallets are built from reclaimed Douglas-Fir and Redwood shop scraps rather than standard industrial single-use timber.
-
Repurposing Encouraged: Crating timber is rot-resistant, high-quality wood designed to be disassembled and repurposed into garden planter boxes, fences, or exterior patio carts rather than discarded.